2026 ChildCareSpaces.com Provider SurveyPlease enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.1. What type of childcare provider are you?Licensed CenterLicensed Family Home2. How long have you been providing childcareLess than 1 year1–3 years4–10 years10+ years3. Which age groups do you serve? (Select all that apply)InfantToddlerPreschoolSchool-age4. Before using ChildcareSpaces.com, how did you advertise or fill openings?Word of mouthWaitlistsSocial mediaPhone/email inquiriesI did not have a reliable way5. Since using ChildcareSpaces.com, how has your ability to fill openings changed?Much worseSomewhat worseNo changeSomewhat improvedSignificantly improved6. Has ChildcareSpaces.com helped you fill:Short-term openingsEmergency/drop-in careFuture planned openingsSubsidy-eligible slots7. How valuable is receiving standardized forms immediately sent to you upon a booking request?Not valuableSlightly valuableModerately valuableVery valuableEssential8. How has using ChildcareSpaces.com affected the amount of time you spend on administrative tasks (e.g., updating availability, responding to inquiries, processing forms, billing)?Significantly increased time burdenSlightly increased time burdenNo changeSlightly reduced time burdenSignificantly reduced time burden9. What, if anything, made the onboarding process challenging? (Select all that apply)Gathering documents or informationUnderstanding what was requiredTechnology or internet issuesLanguage or accessibility barriersNone, it was straightforward10. Has guaranteed or facilitated payment through ChildcareSpaces.com affected your willingness to serve low-income families?Yes, positivelyNo changeNegativelyNot applicable11. Have you been able to help a child stay at your center that would have otherwise had to leave due to losing working connections or financial crisis.YesNo12. ChildcareSpaces.com was created by the Whatcom County and Peace Centers in order to improve emergency, drop-in, and other childcare needs of Whatcom County families. We have been operating for almost 1 year.We’d like your thoughts on how well we are doing. affected How with 13. Overall, how would you rate ChildcareSpaces.com?PoorFairGoodVery goodExcellent14. How responsive has ChildcareSpaces.com staff been when you had questions or needed help?Not responsiveSlightly responsiveModerately responsiveVery responsiveExtremely responsive15. Overall, how satisfied are you with your interactions with ChildcareSpaces.com staff?Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfied16. Ratings: How easy is it to post available spaces?Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5(1) Very Difficult to (5) Very EasyHow easy is it to review booking requests?Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5(1) Very Difficult to (5) Very EasyHow easy is it to review booking requests? Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5(1) Very Difficult to (5) Very EasyHow easy is it to approve or deny bookings?Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5(1) Very Difficult to (5) Very EasyHow easy is it to confirm attendance?Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5(1) Very Difficult to (5) Very Easy17. How clear is the invoicing and reimbursement process through ChildcareSpaces.com?Very unclearSomewhat unclearNeutralClearVery clear18. How timely are payments or reimbursements?Very delayedSomewhat delayedOn timeFaster than expectedNot applicable19. In general, do families using ChildcareSpaces.com follow your policies and procedures?YesMostly yesSometimesMostly noNot at all20. How complete and accurate are the forms submitted by families through the platform?Frequently incompleteSometimes incompleteMostly completeAlways complete21. In your own words: What has worked well or not when working with families who found care through ChildcareSpaces.com?22. In your own words: How has ChildcareSpaces.com changed your ability to serve families?Submit
